How do you describe Customer Service on a resume

Posted by Bathurst Resume on 25 Jan 2026

When you are applying for a customer service position, you must be sure to include your qualifications and experience in your resume. A well-written resume will make an enormous difference in getting the job you want. We at Bathurst Resume, we specialize in offering professional resume writing services to assist you in standing out the rest of the applicants. In this post, we’ll go over tips on how to write about the customer service aspect of your resume.

  1. Use action verbs. When talking about your experience with customer service include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively engaged in your customer service activities and are able to show results.
  2. Incorporate specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" use the phrase "managed a team of customers service representatives and handled complaints from customers."
  3. Offer metrics: Include relevant metrics like customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume for the customer service position you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
  5. Proofread and seek professional help: Proofread your resume before making it available to ensure it is error-free. If you need help take advice from a professional from Bathurst Resume.

If you follow these guidelines, you can create your resume for customer service that effectively highlights your relevant experience and abilities. Make sure you customize your resume for the position you’re applying to and ensure that you have it proofread before you submit it. Bathurst Resume can also assist with the creation of a strong resume that showcases your skills and experiences.

Thank you for a job well done. My resume now stands out from the rest, and it has a real modern appeal. I appreciate the excellent customer service and prompt delivery of the documents.
Kaye Ramos
Exceptional - Process was amazing - Tanja was very specific and strategic; Love the interaction!
Jin Simon Shin
Outstanding service and super quick to do it tanja is the GO TO girl. Awesome job
Jason Latsarnos
Very happy with the level of service and the end product. Highly Recommended. Thanks again Tanja.
Yab
First time using a resume writer, and so happy with the finished resume. I was also so impressed with the prompt responses throughout the whole process from Tanya and in general the quick turnaround time to produce it. I love the fact the resume represented who I am based on my skills and attributes. I definitely recommend Bathurst Resume to anyone who hasn't used a resume writer before. They are also so affordable compared to so many on the market who charge an absolute fortune.
Angela Skaf
I am a experienced RN and had my resume updated including a cover letter done by Tanja Coyne at Bathurst Resume. The result was absolutely brilliant she had managed to get in all my years of experience and at the same time highlight my key achievements the resume was professionally presented as with the cover letter. I would highly recommend this service it was within the timeframe and the cost was affordable friendly service great team working there.
T Kaye
So perfect and professional. Highly recommended.
Jennifer Adl
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
Absolutely fantastic professional speedy service, didn't need to request/make any modifications to resume or cover letters. Very friendly to deal with. Highly recommended.
Grant Leane
Good service. Response from the owner4 years ago. Thank you Kindly Desi. All the best of luck for the future.
Desi Boy Krrish
How do you describe customer service on a Resume

Resume

We provide professional resume writing services.

How do you describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How do you describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How do you describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our very experienced resume writers will ensure that your new resume stands out from the rest.

We are a team of highly qualified and seasoned HR professionals, recruiters, and consultants that are dedicated to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can create a high-quality, impactful resume that suits your specific requirements.

Our end goal is to deliver you with a striking and impressive resume that is perfectly maximised for success in the competitive Bathurst job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be happy with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475