How to present Customer Service on a Resume
When trying to get a customer service job, it’s essential to emphasize your relevant experiences and abilities in your resume. A well-written resume can make the difference in getting the job you’ve always wanted. We at Bathurst Resume, we specialize in providing resume writing services to ensure that you stand out the rest of the applicants. In this article, we’ll give you tips on how to convey the level of customer service in your resume.
- Use action verbs. When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in your work with customers and have seen results.
- Incorporate specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of saying "worked in customer service," you should say "managed a team of customer service representatives and handled complaints from customers."
- Offer metrics: Include relevant indicators such as satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Make your resume more tailored: Customize your resume to fit the job you’re applying for. Include the relevant skills and experience which are relevant to the position.
- Ask for professional help and proofread You should proofread your resume prior to uploading it to ensure it’s not erroneous. If you need help take advice from a professional with Bathurst Resume.
With these suggestions, you can create an effective customer service resume that effectively highlights your experience and expertise. Keep in mind to customize your resume for the specific job that you’re applying for and check it for errors before submitting it. Bathurst Resume can also assist you in creating a successful resume that showcases your skills and experience.
