How to Describe Customer Service on a Resume
When applying for a client service position, it’s crucial to list your relevant knowledge and experience on your resume. A well-written resume will make huge difference when you apply for the job you want. We at Bathurst Resume, we specialize in offering resume writing services to help you stand out from the crowd. In this article, we’ll explain how to write about customer service in a resume.
- Utilize action verbs when you are describing your customer experience using action verbs, such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in the work of customer service and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed a team of customers service agents and handled complaints from customers."
- Give metrics: Include pertinent measures such as satisfaction rates to demonstrate your effectiveness. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
- Make your resume more tailored: Customize your resume to the specific customer service position that you’re applying for. Highlight the skills and experience that are most relevant to the job.
- Proofread and seek professional help: Proofread your resume before submitting it to ensure that it’s not erroneous. If you require help you can seek help from a professional from Bathurst Resume.
Following these steps, you can create an effective customer service resume that effectively showcases your relevant experience and abilities. Remember to tailor your resume to the specific job that you’re applying for and make sure you proofread it prior to submitting it. Bathurst Resume can also assist in creating a professional resume that showcases your talents as well as your experience.
