How to Write a Customer Service Resume
Making a professional customer service cover letter or resume (Curriculum Vitae) should highlight your pertinent experiences and abilities. A well-written CV or resume along with a solid cover letter, in addition to a professional LinkedIn profile, can make a big difference in getting the job you want. We at Bathurst Resume, we specialize in providing resume and CV writing services along with cover letter writing services and LinkedIn profile optimization to help your profile stand out the others. In this article, we’ll discuss how to write about the customer service aspect on a resume or CV, show customer service skills on a CV or resume and offer suggestions for writing about customer service capabilities.
How to describe the quality of service you provide on the resume or CV:
In describing your customer service experience, concentrate on specific roles and tasks. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your tasks. In addition, you should include any pertinent measures, such as customer satisfaction , to prove your effectiveness.
How do you present customer service capabilities in a resume or CV:
Alongside the description of your experience, be sure to identify specific abilities that are relevant to customer service, such as communication and problem-solving abilities. Include any relevant certificates or training, such as a customer service training course or certificate from a specific customer support software.
What should I write about when it comes to customer Service skills?
When writing about customer service skills, focus on the most crucial and relevant skills for the job you’re applying for. For instance, if the job involves a lot of phone communications, you should highlight your previous experience and abilities in phone customer support.
How do I write my customer service experience:
If you are writing about your customers service experience, make sure you use specific examples and measure your successes. As an example, instead of saying "Helped customers with their questions," say "Assisted an average of 50 people per day in their queries, resulting in a 95% percent satisfaction."
With these suggestions by following these guidelines, you can build a customer service resume or CV, cover letter and LinkedIn profile that showcases your relevant experiences and abilities and make you a good candidate for customer service roles. Make sure not to proofread the resume the cover letter and CV before submitting it and consider seeking professional help from Bathurst Resume if you need assistance.
